+63 917 125 5615 | +63 928 655 8946  | [email protected] | 2F BJS Bldg., 1869 P. Domingo St., Makati City 1206

Partnership and Innovation

Partnering with your Business for growth

Build strategies, build confidence, build your business.

Why Work with Us?

The values that make us.

An organization’s values matter. All successful organizations have a set of values that guide and assist their employees in achieving not only their personal goals, but the organization’s as well. Our values are the essence of who we are and they summarize the purpose that we have. 

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Our Pillars

Strong Foundation

Our people, infrastructure and financial health drive our success.

We must be strong to serve others; thus, we prioritize:

    • Wellness of all our employees
    • Fiscal responsibility and viability; and
    • Sound IT and physical infrastructure optimization


To differentiate our organization in the marketplace, we innovate to:

    • Improve and expand current products and services
    • Develop new competencies
    • Accelerate the exploitation of new business ideas worth pursuing
    • Drive process efficiency

Culture of Excellence

Our goal is to build a corporate culture of excellence in order to build organizational capacity and a structure that empowers, focuses and engages employees.

Flexible & Responsive Service Delivery

As business needs change, our operating mechanisms evolve.

Recognizing that change is constant, we have a culture and practices in place to ensure agility in the delivery of our services.

e-Commerce Website (EWS)

Our main customer-facing application for our clients to establish online identity and branding, and to showcase their products for online retail selling.

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Client Satisfaction

Order Fulfillment System (OFS)

The back office system that automates the distribution of online orders to the various branches, restaurants, and fulfillment centers.

Last Mile Delivery

Assign orders to riders, track where they are, automate reporting back of delivered orders, time/measure the process.


LiveChat is a complete customer service platform that delights your customers and fuels your sales.


Driving technology for leading brands

Testimonials from our clients

We can always rely on your team to answer our calls at any time of the day and provide us with prompt service…

Dee Jay Rodriguez Founder of SpeedStudio

MDS has provided a tremendous quality of service that has resulted in minimized downtime and disruption. We have peace of mind knowing there is a large team of experts behind us, guaranteeing high levels of service and solutions that give our business a competitive edge.

Joseph Marquez Business Owner, Party Event

MDS’s greatest strengths versus other solutions I’ve used is its simplicity and ease of customization, which lets companies create the perfect workflow for their unique situations.

Lanie Rodriguez Founder, Imahe Studio

    MDS Call Solutions, Inc. (MDSCSI) is a business solutions outsourcing company specializing in contact center (call center) and digital solutions.  We offer voice and digital services, on top of software and application development services to complete our clients’ business solutions and market strategies.

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