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+63 917 125 5615 | +63 928 655 8946  | [email protected] | 2F BJS Bldg., 1869 P. Domingo St., Makati City 1206

Business Process Outsourced Services​

Inbound Customer Services (Voice and Chat)​

With its principal place of business in Makati City, MDSCSI has approximately 400 full time employees, including a 50-FTE Technical Group, and 300 contact center seats.

Trusted world-class brands and organizations of all sizes

Business Process Outsourcing Services

With its principal place of business in Makati City, MDSCSI has approximately 400 full time employees, including a 50-FTE Technical Group, and 300 contact center seats. MDSCSI is a proud member of the Philippine Software Industry Association (PSIA) and the Contact Center Association of the Philippines (CCAP).

MDSCSI is duly registered with the National Privacy Commission (NPC).

Realtime Chat / Voice Customer Service and Support

Our Company provide seamless communication channels for businesses to connect with their customers in real-time. Our platform offers a range of customer service solutions, including live chat and voice calls, to enhance customer experience and improve satisfaction.

Our platform is designed to be user-friendly, ensuring that customers can easily reach out to businesses for support or inquiries. Our real-time chat and voice features allow for quick and efficient communication, eliminating the need for long wait times or frustrating automated systems.

With our Realtime Chat / Voice Customer Service and Support platform, businesses can build stronger customer relationships and increase brand loyalty.

Help Us, Help You Outsource

Please complete this form to initiate a discussion with our Senior Advisors. One of our team members will call asap to learn about your company and make personal introductions to the call center agencies that are ideally suited for your application.

These valuable consulting services are provided at no charge to clients and we are committed to helping you hire a GREAT call center!

    MDS Call Solutions, Inc. (MDSCSI) is a business solutions outsourcing company specializing in contact center (call center) and digital solutions.  We offer voice and digital services, on top of software and application development services to complete our clients’ business solutions and market strategies.

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