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Products and Services

Livechat

Connect across multiple channels. Manage all customer interactions in one place for more effective customer service.

LiveChat

LiveChat is a complete customer service platform that delights your customers and fuels your sales. Connect across multiple channels. Manage all customer interactions in one place for more effective customer service.

  • Show off your goods in elegant product cards and make more sales while chatting
  • Qualify leads with custom forms and AI chatbot automations
  • Track sales and goals automatically to see precisely how chats boost revenue
  • Let chatbots generate leads, create help tickets, and chat across channels
  • Greet customers and quickly route chats with the help of AI
  • Automatically segment visitors based on what they do on your site, so you can better meet their needs

Products and Services

software-solutions

Software solutions are essential for businesses to automate their processes, improve efficiency, and stay competitive in today’s digital world.

BPO Solutions

bpo-solutions

BPO solutions have become a popular option for businesses looking to streamline their operations and reduce costs.

Custom Solutions

software-services

Custom Solutions encompass a wide range of offerings, from custom software development to maintenance and support.

MDS Call Solutions, Inc. (MDSCSI) is a business solutions outsourcing company specializing in contact center (call center) and digital solutions.  We offer voice and digital services, on top of software and application development services to complete our clients’ business solutions and market strategies.

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