BPO Solutions

Experience Excellence

With its principal place of business in Makati City, MDSCSI has approximately 400 full time employees, including a 50-FTE Technical Group, and 300 contact center seats.

Trusted world-class brands and organizations of all sizes

Business Process Outsourcing Services

With its principal place of business in Makati City, MDSCSI has approximately 400 full time employees, including a 50-FTE Technical Group, and 300 contact center seats. MDSCSI is a proud member of the Philippine Software Industry Association (PSIA) and the Contact Center Association of the Philippines (CCAP).

MDSCSI is duly registered with the National Privacy Commission (NPC).

Managed IT Services

We at MDSCSI specialize in providing comprehensive and reliable IT solutions to businesses of all sizes. Our team of experienced professionals offers a range of services, including network and server management, cybersecurity, data backup and recovery, and software support.

Our goal is to help our clients streamline their IT operations, reduce downtime, and improve overall efficiency. With our proactive approach to IT management, we can prevent issues before they arise, ensuring your systems are always up and running smoothly.

We pride ourselves on delivering personalized service and support. We work closely with our clients to understand their unique needs and provide customized solutions that meet their specific requirements.We also offer flexible pricing plans to fit any budget, so you can get the IT services you need without breaking the bank.

Realtime Chat / Voice Customer Service and Support

Our Company provide seamless communication channels for businesses to connect with their customers in real-time. Our platform offers a range of customer service solutions, including live chat and voice calls, to enhance customer experience and improve satisfaction.

Our platform is designed to be user-friendly, ensuring that customers can easily reach out to businesses for support or inquiries. Our real-time chat and voice features allow for quick and efficient communication, eliminating the need for long wait times or frustrating automated systems.

With our Realtime Chat / Voice Customer Service and Support platform, businesses can build stronger customer relationships and increase brand loyalty.

Back office Support Services

Our services include data entry, data processing, document management, accounting, payroll, human resources, and more. We have a team of highly skilled professionals who are dedicated to providing our clients with the highest level of support and service. Our goal is to help our clients reduce their administrative burden and focus on their core business activities.

With our cutting-edge technology and efficient processes, we ensure that our clients receive accurate, timely, and cost-effective services. Contact us today to learn how we can help your business grow and succeed.

Help Us, Help You Outsource

Please complete this form to initiate a discussion with our Senior Advisors. One of our team members will call asap to learn about your company and make personal introductions to the call center agencies that are ideally suited for your application.

These valuable consulting services are provided at no charge to clients and we are committed to helping you hire a GREAT call center!

Products and Services

Software solutions are essential for businesses to automate their processes, improve efficiency, and stay competitive in today’s digital world.

BPO Solutions

BPO solutions have become a popular option for businesses looking to streamline their operations and reduce costs.

Custom Solutions

Custom Solutions encompass a wide range of offerings, from custom software development to maintenance and support.

MDS Call Solutions, Inc. (MDSCSI) is a business solutions outsourcing company specializing in contact center (call center) and digital solutions. We offer voice and digital services, on top of software and application development services to complete our clients’ business solutions and market strategies.